References


[1]	Wailgum, T.: What to Ask Before Saying Yes to SaaS, Cloud Computing. In: The New York Times, October 27, 2008 (2008).

[2]	Armbrust, M., Fox, A., Griffith, R., Joseph, A.D., Katz, R., Konwinski, A., Lee, G., Patterson, D., Rabkin, A., Stoica, I., Zaharia, M.: Above the Clouds: A Berkeley View of Cloud Computing. UC Berkeley, Reliable Adaptive Distributed Systems Laboratory (2009).

[3]	Kaplan, J.: SaaS Survey Reveals Real World Experience, http://itmanagement.earthweb.com/features/article.php/3873121/SaaS-Survey-Reveals-Real-World-Experience.htm, accessed on December 2011 (2011).

[4]	Colombo, E., Francalanci, C.: Selecting CRM Packages Based on Architectural, Functional, and Cost Requirements: Empirical Validation of a Hierarchical Ranking Model. In: Requirements Engineering. vol.9, pp.186-203 (2004).

[5]	Jadhav, A.S., Sonar, R.M.: Evaluating and Selecting Software Packages: A Review. In: Information and Software Technology. vol.51, pp.555-563 (2009).

[6]	Godse, M., Mulik, S.: An Approach for Selecting Software-as-a-Service (SaaS) Product. In: IEEE International Conference on Cloud Computing (2009).

[7]	Lai, V.S., Trueblood, R.P., Wong, B.K.: Software Selection: A Case Study of the Application of the Analytical Hierarchical Process to the Selection of a Multimedia Authoring System. In: Information & Management. vol.36, pp.221-232 (1999).

[8]	Mulebeke, J.A.W., Zheng, L.: Analytical Network Process for Software Selection in Product Development: A Case Study. In: Journal of Engineering and Technology Management. vol.23, pp.337-352 (2006).

[9]	Rohitratana, J., Altmann, J.: Software Resource Management Considering the Interrelation between Explicit Cost, Energy Consumption, and Implicit Cost: A Decision Support Model for IT Managers. In: MKWI2010, Multikonferenz Wirtschaftsinformatik (2010).

[10]	Lehmann, S., Buxmann, P.: Pricing Strategies of Software Vendors. In: Business and Information Systems Engineering. vol.6, pp.452-462 (2009).

[11]	Marn, M.V., Roegner, E.V., Zawada, C.C.: Pricing New Products. The McKinsey Quarterly, http://www.mckinseyquarterly.com/article_print.aspx?L2=16&L3=19 &ar=1329.

[12]	Kephart, J.O., Hanson, J.E., Greenwald, A.R.: Dynamic Pricing by Software Agents. In: Computer Networks. vol.32, pp.731-752 (2000).

[13]	Saaty, T.L.: The Analytic Hierarchy Process. McGraw-Hill, New York (1980).

[14]	Matsuda, Y., Whang, S.: Dynamic Pricing for Network Service: Equilibrium and Stability. In: Management Science. vol.45, pp.857-869 (1999).

[15]	Dasgupta, P., Hashimoto, Y.: Multi-attribute Dynamic Pricing for Online Markets using Intelligent Agents. In: Third International Joint Conference on Autonomous Agents and Multiagent Systems, pp.277-284, New York (2004).

[16]	Dasgupta, P., Das, R.: Dynamic Pricing with Limited Competitor Information in a Multi-Agent Economy. In: 7th International Conference on Cooperative Information Systems. pp.299-310 (2000).

[17]	Altmann, J., Rhodes, L.: Dynamic Netvalue Analyzer - A Pricing Plan Modeling Tool for ISPs Using Actual Network Usage Data. In: IEEE WECWIS2002, International Workshop on Advance Issues of E-Commerce and Web-Based Information Systems, Newport Beach, USA (2002).

[18]	Altmann, J., Varaiya, P.: INDEX Project: User Support for Buying QoS with Regard to User¡¯s Preferences. In: IWQOS¡¯98, Sixth IEEE/IFIP International Workshop on Quality of Service , pp. 101-104, Napa, USA (1998).

[19]	Altmann, J., Rupp, B., Varaiya, P.: Internet Demand under Different Pricing Schemes. In: ACM EC99, ACM Conference on Electronic Commerce. Denver, Colorado, USA (1999).

[20]	Risch, M., Altmann, J.: Enabling Open Cloud Markets Through WS-Agreement Extensions. In: Service Level Agreements in Grids Workshop, in conjunction with GRID2009, CoreGRID Springer Series, Banff, Canada (2009).

[21]	Cai, H., Chung, J.Y., Su, H.: Relooking at Services Science and Services Innovation. In: Service Oriented Computing and Applications, vol.2, pp.1-14 (2008).

[22]	Monroe, K. B.: Pricing: Making Profitable Decisions. 3rd Edition, New York, McGraw-Hill Publishing Company (2003).

[23]	Harmon, R., Demirkan, H., Helfley, B., Auseklis, N.: Pricing Strategies for Information Technology Services: A Value-Based Approach. In: Proceedings of the 42nd Hawaii International Conference on System Sciences (2009).

[24]	Dias-Neto, A. C., Travassos, G. H.: Model-Based Testing Approaches Selection for Software Projects. In: Information and Software Technology, vol. 51, pp. 1487 ? 1504 (2009).

[25]	Kwong, C. K., Mu, L. F., Tang, J. F., Luo, X. G.: Optimization of Software Components Selection for Component-Based Software System Development. In: Computer & Industrial Engineering, vol. 58, pp. 618 ? 624 (2010).

[26]	Ullah, M. I., Ruhe, G., Garousi, V.: Decision Support for Moving from a Single Product to a Product Portfolio in Evolving Software Systems. In: The Journal of Systems and Software, vol. 83, pp. 2496 ? 2512 (2010).

[27]	Ayala, C., Hauge, O., Conradi, R., Franch, X., Li, J.: Selection of Third Party Software in Off-The-Shelf-Based Software Development ? An Interview Study with Practitioners. In: The Journal of Systems and Software (2010), doi:10.1016/j.jss.2010.10.019.

[28]	European Commission: The New SME Definition: User Guide and Model Declaration (2003).

[29]	Mustajoki, J., Hamalainen, R.: Web-HIPRE: Global Decision Support by Value Tree and AHP Analysis. In: INFOR, Vol. 38, pp. 208 - 220 (2000).

[30]	Karlsson, J., Wohlin, C., Regnell, B.: An Evaluation of Methods for Prioritizing Software Requirements. In: Information and Software Technology, vol. 39, pp. 939 - 947 (1998).

[31]	Foley, M.-J.: Azure Pricing: How Low will Microsoft Go? http://www.zdnet.com/blog/microsoft/azure-pricing-how-low-will-microsoft-go/3235?tag=mantle_skin;content, accessed on December 2011 (2011).

[32]	Burrows, P.: Microsoft¡¯s Aggressive New Pricing Strategy. In: Business Week, July 27, 2009 (2009).

[33]	Nair, H.: Intertemporal Price Discrimination with Forward-Looking Customers: Application to the US Market for Console Video-Games. In: Quantitative Marketing and Economics, vol. 5, pp. 239 ? 292 (2007).

[34]	Salesforce.com inc.: CRM Professional Edition, http://www.salesforce.com/crm_test_blitz/editions-pricing/professional-edition/, accessed on December 2011 (2011).

[35]	Microsoft: Dynamics CRM (formally known as ¡®On-Premise CRM¡¯), http://crm.dynamics.com/en-us/on-premises, accessed on December 2011 (2011).